Shipping policy

We ship to the United States only (overseas islands, P.O. boxes, and military addresses APO/FPO excluded).

PROCESSING & DELIVERY TIME
- Processing time: 1–2 business days
- Delivery time: 7–12 business days
- Total estimated time: 8–14 business days

Orders placed before 8:00 PM CST will begin processing the same or next business day. Processing may take 1–2 additional days during peak seasons and holidays.

SHIPPING COSTS
- Orders under $149: $8.99
- Orders $149 and above: FREE

CARRIERS
We ship via DHL, FedEx, and UPS. You will receive a tracking number by email once your order ships.

CUSTOMS & DUTIES
We cover customs duties and import taxes. If you are charged upon delivery, contact us at hello@lovelycozy.com with your customs receipt and we will refund within 3–5 business days.
State sales tax (if applicable) is the customer's responsibility and is calculated at checkout.